App / Slots
xx9992 collects only the account and transaction data needed to run your wallet, process payments through bKash, Rocket and Upay, and keep your account secure. This policy explains what we collect, why we collect it, and what choices you have — clearly, without the legal maze.
When you open an account with us, we collect the details you enter during registration — your name, contact information and the payment method you connect, such as bKash, Rocket or Upay. We also record transaction history tied to your wallet so you can review deposits and withdrawals from your account page at any time. Device data — browser type, session timestamps and IP address — is logged to detect unusual activity and keep your account protected. We do not sell your personal data to third parties. We share information only with payment processors required to complete a transaction, or where local law or a regulatory authority in an eligible region requires disclosure. Cookies and local storage tokens are used to keep your session active across page loads; you can clear these from your browser settings at any time. Retention periods vary by data type: session logs are held for a shorter period, while account and transaction records are kept for as long as your account is active and for a period after closure as required under applicable rules. Access to this platform and its services depends on your local law and the eligible regions we operate in.
bKash transaction references are stored to match deposits and withdrawals to your account record. We share only the reference data required by the processor to complete or reverse a transaction.
Rocket payment identifiers are logged against your wallet history. You can view these entries inside your account transaction page; we do not pass them to unrelated third parties.
Upay transfers are recorded with a timestamp and amount in your account ledger. This record exists so you can check your balance history and raise a query if any entry looks incorrect.
This policy covers data processed directly by xx9992 when you access your account, make a transaction or contact support. It does not govern third-party sites linked from our pages, and it does not extend to payment processors beyond the data points we send them. Read on to understand exactly what falls inside and outside our responsibility.
Data collected when you log in, update your profile or change your password is fully within scope. This includes device identifiers used to flag unfamiliar login attempts on your account.
Payment references for bKash, Rocket and Upay transfers are within scope up to the point they reach the processor. What the processor does with that reference on their own systems is governed by their own policy.
Analytics data collected when you browse the lobby — pages viewed, session length, click paths — is within scope and used only to improve the site experience for your device and region.
Links to external payment help pages, game studio support portals or any off-site resource fall outside this policy. Those services operate under their own privacy terms, which we do not control.
You have practical options available to you at any time. Want to see what data we hold? Open your account settings page — your profile information, linked payment methods and transaction history are all visible there without needing to submit a formal request. If any detail looks wrong — a name spelling, a contact number, a payment reference — you can correct most fields directly inside account settings. For fields you cannot edit yourself, contact our support team with the specific correction and your account identifier; we will review and update it. If you want to know more about how a particular data type is used, or if you want to request that we stop using your data for a specific purpose, send a written query through the support channel. We will acknowledge receipt and respond as quickly as we can. Eligibility for certain data rights may depend on your local law and the region from which you access the platform. Where local rules give you additional rights beyond what is described here, those rules take priority.
Log into your account and open the transaction or profile section. Every entry linked to your wallet — including bKash and Rocket references — is listed there with a timestamp.
Edit your name, contact details or linked payment information directly in account settings. If a field is locked, raise a correction request through support with your account ID.
Use the support contact route to ask about a specific data type or to request that we limit how a particular piece of information is used. State your account ID and the data in question.
If your concern is not resolved through account settings, our support team is the next step. Keep a note of your request date; we will confirm receipt and follow up through the same channel.
If you have a question about this policy, want to correct your data or need to raise a formal concern, use the contact routes below. We respond through the same channel you used to reach us. Access and response timelines depend on your region and local requirements.
Open the chat widget inside your account to ask a data or privacy question in real time. Have your account ID ready so we can locate your record quickly.
Send a written privacy request to our support email address published in the site footer. Include your account ID, the data type in question and what action you are requesting.
The account help section lists step-by-step paths for common data queries, including how to update payment details for bKash, Rocket and Upay and how to download your transaction history.
We keep data handling straightforward and limited to what is needed for your account to work correctly. Cookies, retention rules and access controls are all set with the same principle: only what is necessary, only for as long as it is needed.
We use session cookies to keep you logged in across page loads and analytics cookies to understand how the lobby is used. You can manage or clear cookies in your browser settings at any time without losing your account.
Login sessions are tied to your device and browser. An unfamiliar device or location triggers an account check step. We do not store full payment credentials — only the reference identifiers your wallet provider shares with us.
Active account data is kept while your account is open. After closure, transaction and identity records are held for the period required under applicable rules in eligible regions. Session logs are cleared on a shorter cycle.
When this policy changes, we post the updated version at this address and note the revision date at the top. Continuing to use your account after a posted change means you have seen the updated terms. You can always request the previous version through support.
These are the questions we hear most often about how we handle account and payment data. If your question is not here, reach us through the support chat or email route listed on this page.
We collect the registration details you enter — name, contact information and the payment method you connect, such as bKash or Rocket. Device data like browser type and session timestamps are also logged to protect your account from unusual activity.
We share only what is necessary. Payment references go to the processor handling your bKash, Rocket or Upay transfer. We do not sell personal data. Disclosure to other parties happens only where required by applicable law in eligible regions.
Open your account settings page — your profile, linked payment methods and transaction history are all visible there. For fields you cannot edit directly, contact support with your account ID and the specific correction you need.
Transaction and identity records are kept for the period required under applicable rules in the eligible regions we operate in. Session and browsing logs are cleared on a shorter cycle. You can ask our support team for more detail on the specific retention period for your data type.
Yes. Send a written request through the support email listed in our site footer. State your account ID, the data type and the specific use you want restricted. We will confirm receipt and respond based on what is permitted under your local law and our eligible-region rules.
Yes, we use session cookies to keep your account active and analytics cookies to improve the lobby experience. You can manage or clear cookies in your browser settings at any time. Clearing session cookies will log you out, but your account data stays intact.